FAQs

This section lists some frequently asked questions. If you don't find what you're looking for here, feel free to contact us for more information.

General

Where can I buy Himalaya products?

In India, there are multiple outlets to buy Himalaya products such as modern trade centers, Himalaya exclusive stores, chemists and general stores in your city.
To locate Himalaya exclusive stores in your city, please refer to: http://www.himalayawellness.com/store-locator.asp.

We also have an online store that offers a convenient option of placing orders and receiving Himalaya products at your door step. You can order Himalaya products at: www.himalayastore.com.

To locate Himalaya stores around the globe, please reference the website http://www.himalayaglobalholdings.com/global/index.htm.

How do I track my order?

Where can I get information on Himalaya products?

Where can I get information on ingredients used in Himalaya products?

How does Himalaya ensure efficacy of its products?

What safety measures do you follow in product development?

Do Himalaya products have side effects?

Does Himalaya use any animal products or by-products in their products?

Are your Toothpastes fluoridated and what is the source of the fluoride?

Do any Himalaya products contain alcohol?

What is 'My Account'?

How do I know my order has been confirmed?

Can I order a product that is 'Out of Stock'?

How do I pay for a purchase?

What is Cash on Delivery?

Is it safe to use my credit/debit card?

What steps do you take to prevent card fraud?

How do I place Cash on Delivery (CoD) order?

How do I check the current status of my orders?

What does the different order status mean?

When and how can I cancel an order?

What are the delivery charges?

What is the estimated delivery time?

Why does the delivery date not correspond to the delivery timeline mentioned?

Do we deliver internationally?

How does the delivery process work?

How are items packaged?

How can I track the delivery of my order?

What is your refund policy?

How do I contact Customer Care?